Tag: review platforms
The Importance of Customer Feedback for Small Businesses
For any business, big or small, customer satisfaction is key to success. Without happy customers, a business can quickly find itself struggling to stay afloat. One of the best ways for small businesses to gauge customer satisfaction and make improvements is through customer feedback. In this post, we’ll explore the importance of customer feedback for…
The Benefits of Using a Review Platform for a Small Business (and a List of Major Review Platforms and Their Industries)
In today’s digital age, online reviews can make or break a business. According to a survey by BrightLocal, 98% of consumers read online reviews before making a purchase, and 46% of consumers trust online reviews as much as personal recommendations. Therefore, it is essential for small businesses to have a strong online reputation and to be…